Hewanorra RUBIS Tops Customer Service – St. Lucia

FIRST PLACE HEWANORRA RUBIS SERVICE STATION (L-R) – Chad Smith, Della St Aime (seated), Johanna Charles (Retailer), Anthony Williams

The results of 2019 RUBIS regional Customer Service Awards have been announced and HEWANORRA RUBIS SERVICE STATION, has been adjudged the top station in St. Lucia followed closely by the team from North South Enterprises RUBIS Service Station, Chaussee Road in second place. 

The program measures the quality of customer service delivered at RUBIS service stations across the region, by way of mystery shopper visits to each station. The most outstanding station employees and retailers are rewarded for providing excellent service.

SECOND PLACE NORTH SOUTH RUBIS SERVICE STATION (L-R) Grace Jn. Baptiste, Havila Forde, Theona Philippe, Sheri Joseph, Brandon Monrose, Chrissy Joseph

Jennifer Leid, Accounts Executive commended the service station teams for their excellent performance in 2019 noting that, “The retailers of Hewanorra RUBIS, Johanna Charles and North South RUBIS Service Station, Errold Cyril and their teams have over the last year clearly demonstrated that delivering an excellent customer experience at their service stations is a key driver in their day to day operations. Their consistent approach is exemplary. Congratulations to the entire team on a job well done.”