The results of 2019 RUBIS regional Customer Service Awards have been announced and KIRTONS RUBIS SERVICE STATION has been adjudged the top station in Barbados.
The program measures the quality of customer service delivered at RUBIS service stations across the region, by way of mystery shopper visits to each station. The most outstanding station employees and retailers are rewarded for providing excellent service.
Amina Green, RUBIS Accounts Executive noted that, “The company’s Customer Pulse Program measures the level of service customers receive throughout our retail network.” She added that, “Our customer service goal is to consistently go beyond the call of duty and exceed our customer’s expectation at all times and this ultimately creates customer loyalty to the RUBIS Brand. The team at Kirtons has always been consistent when it comes to customer service. The staff work diligently to provide their customers with the best service possible and we believe this award will definitely encourage them to do even better.”